Note: If you’ve purchased a course on sd card, you will need to return it and you will bear the shipping charges. We will refund the remaining amount excluding the shipping charges from the total amount paid by you at the time of purchase (delivery).
Why a refund may not be given:
If the item works the way it should, there is generally no obligation to provide a refund in situations like the following:
- you don’t want it after you’ve downloaded it , activated your online subscription or used the sd card.
- the item did not meet your expectations;
- you simply change your mind;
- you bought an item by mistake;
- you do not have sufficient expertise to use the item;
- you can no longer access the item because its limit has expired (we advise you to complete your courses in the specified time if you have purchased an online subscription or download items as soon as you have purchased them to avoid this situation).
This policy applies to micro sd cards only. If the item you receive is damaged or defective, it will have to be returned to us. We will inspect your claim and if found genuine, we will send you an exchanged item with no additional shipping charges.